What is IT Assurance?

Clearbridge provides technology services to businesses in a few ways. With our comprehensive IT support partnership called IT Assurance, we look after the technology systems you rely on every single day so that your people can focus on their work.

What is IT Assurance?

IT Assurance is our complete and comprehensive approach to ensuring your business has the technology and support it needs to thrive.

In this service we include:

  • The best hardware and systems
  • Security and regular updates
  • Backup and disaster recovery
  • Vendor management

IT is built, maintained, and supported by our world-class customer success team. Our Clearbridge team is dedicated to ensuring the ongoing success of your people and the work they do every day.

What does support look like?

The best technology without great support can still hold your business back, so we put tremendous emphasis on a people-first approach. We invest in a talented team who loves to engage with your people and support them day in and day out. Our team thrives when they can help your people to do their best work.

Our support looks like this:

  • Unlimited remote and on-site support for all servers, workstations, and network devices
  • Regular support from Monday to Friday
  • 24/7 emergency after-hours support
  • Assistance with mobile device configuration, printers, scanners, etc.

What hardware do you include?

Great support is only possible with a great platform to work from and that’s why we avoid cutting corners. We don’t believe in quick fixes. Instead, we focus on hardware that gets out of your way. That’s a key part of helping your people do their best work.

Our hardware looks like this:

  • No-excuse high performing networks
  • Full workstation hardware replacement as necessary to maintain superior performance
  • Warranty coverage, setup, installation, and hardware included

How do you keep us updated and secure?

Technology moves fast! Staying on top of the security of your data, network, and systems requires constant attention and an ongoing investment. 

We use the latest defence mechanisms, actively monitor all systems, and invest in continuous training for our people so you can focus on your business.

How do you protect your data?

We believe in preparing for the worst-case scenario by not focusing on “if” but rather “when” as it pertains to data recovery, system or network breaches, and recovery on data in the event of a disaster. It’s for that reason we run multiple daily backups that are stored in a secure offsite location for your protection.

With IT Assurance, we are your one point of contact for assistance with all vendors, internet connectivity, printers, and software on your systems. We comprehensively look after the management of cloud productivity suites such as Microsoft Office 365 or Google Workspace and we manage the consultation and project management of future IT related upgrades or additions.

Are you ready to get started with IT Assurance? We’d love to talk with you more about how we can help your people do the best work they’ve ever done.