Start a remote support
session in seconds.
Already on the phone with a technician? Enter the code they gave you
and we’ll connect straight to your device.
Already on the phone with a technician? Enter the code they gave you
and we’ll connect straight to your device.
We only connect when you invite us. Every session needs a fresh code, and you can end it at any time.
Reach us at 1-888-774-7726 or open a ticket. A technician will confirm what you need help with.
The technician reads you a short numeric code. It is single-use and expires once the session ends.
Type the code into the box, run the small file it downloads, and we can see your screen to fix the issue.
No code yet, or the box will not load? Call 1-888-774-7726 or send us a message and we’ll get one to you.