What is ClearOne?

By Ryan Kononoff
March 31, 2021

Posted in Clearbridge

Technology can be complicated to manage. Frustrating in fact—especially when it holds you back from doing the work that really matters to you and your organization.

Our experience has taught us that most organizations without dedicated in-house IT departments often end up running IT off the sides of their desks—even with an IT support resource in place. Why? A well-run IT environment—often referred to as an “IT Organization” or an organization within your organization—requires more than just technical staff, it requires tactical staff too.

Here are just some of the key tactical technology roles or functions that are important for organizations within in-house IT teams to consider:

LEADERSHIP AND STRATEGY

All organizations need leadership, direction, and ultimately a strategy surrounding technology to ensure that they’re generating the highest possible returns on investment. These roles are responsible for leading that charge:

  • CIO (Chief Information Officer)
  • CTO (Chief Technology Officer)
  • IT Director

MANAGEMENT AND ADMINISTRATIVE

With organizations investing between 1 and 10% of revenue on technology to support their day-to-day operations and growth, IT makes up a big portion of your overhead. Ensuring that every investment is well managed and maintained is a key part of supporting the strategic vision of the IT leadership team. This includes the building and maintaining of budgets and cost controls, contract negotiation, system and data lifecycle management and disposal, and vendor management. These are the roles responsible for supporting that mission:

  • IT Manager(s) for each area of IT operations (such as a telecommunications manager, development manager, technical support manager, and so on). 
  • Administrative and Accounting support

OPERATIONAL SUPPORT

Constantly improving the work you’re doing by optimizing systems and workflow throughout your organization is a key point of the leverage technology can bring any organization. These efforts result in new projects which require both movement and management. Here are some of the roles within this area of IT: 

  • Business Analyst
  • Project Manager

Those are the tactical roles, now let’s dive into some of the technical ones!

TECHNICAL OPERATIONS

Technical staff both build new systems, and to support the existing ones as well as people inside (staff) and outside of your organization (customers, donors, or the public). Here are a few examples of some of these roles (this is not an exhaustive list):

  • Technical Support
  • Network Analyst
  • Systems Administrator
  • Cyber Security Analyst
  • Software Developer
  • Web Developer
  • Database Administrator
  • …and many more

SOUND OVERWHELMING?

If you wouldn’t run your own mechanical organization to service your fleet of vehicles, you may not want to run your own IT organization either.

 

WHAT IS CLEARONE?

While some organizations may have the resources, bandwidth, or desire to build and run an IT organization within their walls, many do not.

ClearOne was designed to fill that gap by helping organizations—whether a not-for-profit or a thriving 200MM enterprise—to invest into technology in the right ways.

This is ClearOne.

ClearOne is a comprehensive technology partnership designed to give you access to everything a large  and robust in-house IT department would give you. 

With ClearOne, you gain access to the experience, availability, scalability, and support of an entire team that both scales and moves with your organization enabling you to focus on the business you’re in, and not the one you’re not. This ultimately enables your people to do the best work they’ve ever done.

Does ClearOne sound like the fit you need to get back to focusing on your business, instead of the business of IT? Reach out, we’d love to chat.