What to Expect When Applying at Clearbridge

Our goal is to provide a candidate-first approach when hiring for the Clearbridge team. We respect your time and strive to be as transparent as possible throughout the hiring process. If at any time you have suggestions or questions, we encourage you to provide us with feedback so that we can improve the process for future candidates.

BEFORE APPLYING

Your application is the first thing we see about you. Take the time to refresh your resume, write a standout cover letter and answer the pre-screening questions to the best of your ability. All available career opportunities will be posted on our Careers page. Make sure to double check that all your information is correct before hitting “Submit Application”.

How do I know if working at Clearbridge is right for me?

We work hard to make Clearbridge a great place to be, and we understand and expect that it won’t be the perfect fit for everyone. In addition to carefully reviewing the job description we also recommend that you go through our blog posts and videos to get a better sense of our team and culture.

Cover Letter

Your cover letter is an opportunity to share specifics around why you believe you’d be a good fit for the position you are applying for. Make sure to mention your relevant experience, qualifications and skills required for the position. Don’t forget to let us know why you’d like to join the Clearbridge team!

Resume

Don’t limit your experience to one page, showcase your complete list of past experiences and highlight your skills. We’ve made it easy for you to upload your cover letter and resume directly to your application on our hiring portal.

Pre-screening Questions

In addition to uploading your resume and cover letter we also ask that you answer a set of questions that will be included in your application. We use these questions to learn more about you and whether you would be a great addition to our team. Answer candidly and share with us what makes you unique.

AFTER APPLYING

Waiting to hear back after you’ve sent in an application can be stressful, and if you’re anything like us, you like to move fast. To ease your nerves, we will send you an email confirming that we have received your application as soon as it reaches us. Our goal is to personally respond to every candidate within 5 business days after receiving their application. We aim for 5 days so that our team has sufficient time to fully review your application package. If you receive a regret to inform email, it could just mean ‘not right now’. Things change fast around here; we may reach out to you at a later date to see if you are still interested in becoming a Clearbridger, either in the original role you applied for or in a different role we think you may be a great fit for. The important thing to note is that your application is well cared for, and we maintain talent pools for standout talent regardless of what job they applied for. 

OUR HIRING PROCESS

The hiring process will look different depending on variables such as department and technical level of expertise required for the specific role. Some applicants will go through technical screenings, skills and/or customer service assessments, and/or a series of interviews. We understand that you’ve invested time and energy in both interviewing us and allowing us to interview you as well. Our promise to you is that we will make every effort to remain transparent and authentic throughout the hiring process and never leave you hanging. 

Application Review

Your cover letter, resume and pre-screening questions will be reviewed. Depending on the role you have applied for, will determine who on the team will need to review your application, which may take a couple of days. As mentioned previously, you will receive an email informing you if we have made the difficult decision to move forward with another candidate, or to invite you to the next step of our hiring process.

Interviews

The number of interviews varies per position. Expect three interviews, one phone screen, one technical or skill-based interview, and one in person at the office. You don’t have to worry about being drilled with a bunch of questions, we prefer to take a more laid-back approach to interviewing, we want our candidates to feel comfortable.

When and how are interviews scheduled?

Interviews are typically scheduled Monday through Friday between the hours of 9:30am-4:00pm PST. We schedule interviews via phone, video and in person at our Abbotsford office. We understand that this time frame and certain forms of interview options may not be ideal for all our candidates, which is why we will do our best to accommodate your schedule.

How should I dress for my interview?

Clearbridge has a casual dress code, generally business casual is the appropriate attire for an interview.

What do I need to bring?

Come prepared with questions, an interview is a two-way street. Use this time to gain a better understanding of Clearbridge’s unique culture, values, and opportunities.

First Interview – Phone Screen

Once your application has successful been approved by the team you will receive an email inviting you to a phone screen with the People Operations Coordinator. You will be asked to submit times you are available over the next couple of days for a chat that takes no longer than 30 minutes. We ask that you complete a typing test and True Colours quiz prior to scheduling the call. Once confirmed, you will receive an email from us with the date and time of your phone interview. This is the initial interview of the hiring process; it is an opportunity to get to know each other better to see if we will be a good fit for one another.

Assessment

All our technical positions require a tech screen. If we decide to move forward after your phone screen we will reach out via email and ask that you book in a time with us for a 30min technical phone screen. 

Other roles within Clearbridge may require customer service or specific skill assessments that are done online either through email or a skill assessment platform.

Second Interview – In Person or Virtual

We prefer to have interviews in person at our office, however we recognize that may not be possible for all candidates. You will receive an email inviting you to an interview, we ask that you send us a few times that work for you. Once we hear back, we will send a confirmation email that includes interview details such as date, time, and with whom. This interview is typically 1 hour long, but there are no strict time limits.

When will I hear back after my interview(s)?

This will vary depending on the role and where you are in the interview process. That being said, we will get back to you within two business days after your interview, even if it is just to reach out and inform you that we require more time to make our decision.

Reference Check

We will ask you to provide us with one reference, we also ask that you let your reference know to expect a call from us. 

Criminal Record Check

Our screening platform will send you an email with further instructions. The entire process will take you less than 5 minutes!

Job Offer

If we decide that you are the ideal candidate for us, we will phone you and present a verbal offer. If you also decide that we’re a great fit for you, from there we will send you an official Offer Letter via email that will need to be signed and returned to us electronically.

Any other questions? Reach out!

Please feel free to send any other questions you may have to our People Operations Coordinator at hr@clearbridge.ca